Return Policy

๐Ÿ”„ Return & Exchange Policy

At DiscountRushs, your satisfaction is our top priority. If youโ€™re not completely happy with your purchase, we offer returns and exchanges under the following conditions:

Return Eligibility

  • Items must be unused, in their original condition, and with all original packaging.

  • Return requests must be made within 14 days of receiving your order.

  • A proof of purchase (such as an order confirmation or invoice) is required to process your return.

๐Ÿšซ Non-Returnable Items
Some products cannot be returned, including:

  • Items labeled as final sale

  • Opened or used personal care items

  • Customized or made-to-order products

๐Ÿ” Exchanges
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will gladly replace the item or issue a full refund. In such cases, we may ask for photos of the product and packaging to help speed up the process.

๐Ÿ’ฐ Refunds
Once your return is received and inspected:

  • Approved returns will be refunded to the original payment method.

  • Refunds typically take 5โ€“10 business days to process.

  • Shipping fees are non-refundable unless the return is due to our error.

๐Ÿ“ฆ Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defect or our mistake. To ensure faster processing, we recommend using a trackable shipping method.

โ“ Need Assistance?
If you have any questions or need help with your return, contact us at:
๐Ÿ“ง Email: info@discountrushs.com